Product Care
Natural | Clean | Safe | Sustainable
Candle Care
The First Burn:
- The first burn is the most important. Allow your candle to create a full melt pool that reaches all sides of the candle before extinguishing. Not doing so will cause tunneling
Subsequent Burns:
- Try to make a habit of letting the melt pool always reach the sides of the candle to ensure an even burn throughout the lifetime of the candle
- It is recommended that you do not leave the candle burning for more than 3-4 hours a time
Trim Your Wicks:
- Always trim your wicks to 1/4" before every burn so that the candle does not burn faster than it should
Fragrance Performance:
If your candle is not releasing a strong fragrance:
- Move your candle to another location to avoid drafts from vents or fans
- Single wick candles are meant to be used in smaller rooms to enhance fragrance performance. Double or triple wick candles work best in larger rooms.
Tunneling:
Tunneling is more apparent in the initial burn of the candle. Please burn your candle 2-3 times and make sure each burn time is in increments of 3-4 hours to allow wax to pool around the edges of the candle.
If tunneling is still apparent, proceed to burn in 3-4 increments until candle self-corrects.
Wick Issues or Self-Extinguishing Flame:
If flame is self-extinguishing, please wait until wick is cool then loosen the wick fibers by twisting the wick with your fingers and relight.